An enquiry is a record on your credit file that details any loans or credit you have applied for. It includes the amount, which lender that you applied with and the date of the application. Each enquiry listing doesn’t mention if the loan was approved or not or if you proceeded with the application. It’s quite common for people to get multiple credit enquiries from simply calling several banks and asking them what their borrowing capacity is. The branch staff often don’t know or care about the effect of enquiries on your credit score, so they simply lodge an application so that they can work out your borrowing capacity. The end result is that most other banks will not lend to you because you have a busy credit file. Did you know that as few as one or two enquiries on your credit file in the last six months is enough to make you fail the credit score of several banks? You should only apply with the lender that you actually intend to get a loan with! Don’t put in multiple applications in the hope of getting an approval; this will do more harm than good.